Terms & Conditions

Please read the Product Terms, Conditions & Company Policies carefully.

* The word ‘Product’ may refer to anything supplied, serviced or worked on by Acrotek LR Spares.

1. Acrotek LR Spares is not liable for any loss or damage occurred whatsoever and how so ever caused, including any loss or damage caused by negligence or recklessness of Acrotek LR Spares servants, employees, agents or any other persons. Furthermore, all goods are transported, tested and stored on our premises at the clients own risk.
2. The client authorises Acrotek LR Spares to carry out the work listed on the checklist (signed by client) at the clients expense. To replace and supply such parts and materials, including oils and petrol, which may be necessary to complete said work listed on the check list (signed by client).
3. The charge for labour will be the normal hourly rate charged by Acrotek LR Spares.
4. Storage at the daily rate of R250.00 ex vat shall be charged on goods not collected upon completion after 3 days and the client hereby authorises Acrotek LR Spares should the goods remain uncollected for a period exceeding three {3) months, to sell the goods to defray expenses including vehicles.
5. No undertaking can be giving that the work will be completed on or before time stated, Acrotek LR Spares shall not be liable for any damages sustained due to any delay.
6. No goods will be released until such time as the full outstanding amount has been paid, payment to be made in cash or electronic transfer, EFT to be done two (2) days before collection, Acrotek LR Spares reserves the right to hold any purchased goods until the payment reflects in our account.
7. Warranty period to repair / replace any defective goods are as per the manufacturer’s warranty periods which will also include their terms and conditions. Note that if the warranty claim is successful, the claim will only include an exchange of the defective part, this will not include any towing fees, labour costs, refunds or any other costs whatsoever.
8. There is no guarantee on electrical components whatsoever, unless stipulated only in writing.
9. New engines, terms and conditions will be as per the manufacturer, Re-manufactured engines, will carry a full 12 month warranty with specified kilometres indicated in the LR Spares warranty booklet along with all terms and conditions. Reconditioned engines, will carry a 6 month warranty with specified kilometres indicated in the LR Spares warranty booklet along with all terms and conditions. All used engines will carry a 30 day start-up warranty. It is advisable to have fuel injectors for diesel engines tested before fitment. Note that in order for the warranty conditions to stand, all fitments should be done by a reputable and approved installer.
10. Replacement parts/products supplied or installed by Acrotek LR Spares do not carry a warranty of any kind. There is a no return policy on all replacement parts/products carried by Acrotek LR Spares or the manufacturers so there will be no refunds what so ever.
11. Acrotek LR Spares does not cover across border breakdown expenses and other incidental expenses.
12. Please always use the Quotation / Invoice / Order Number as a payment reference.
13. Any quotation sent out to clients are only valid for seven (7) days and prices are subject to change without prior notice due to supplier increases or the exchange rate. Acrotek LR Spares reserves the right to change the validity date of quotations during special / sale campaigns for example March Madness from seven (7) days to forty eight (48) hours.

Driving of Customers Vehicles.

1. Where the work performed involves the servicing, maintenance, and/or repair of any vehicle belonging to the Customer, the Customer hereby authorizes the Company, or any of its employees, agents or subcontractors to drive the vehicle for purposes of testing/diagnosing/removing the vehicle to and from the premises of any subcontractor or Customer. Driving the vehicle within the workshop of the Company/subcontractor or any road testing on public roads.
2. The Customer hereby acknowledges that any such driving shall be at the sole risk of the Customer.

* Please Take Note: Any returned goods are subject to a 25% handling fee (of total value), no returns on electrical items.

Strictly No Returns After Seven (7) Days.

Website Terms & Conditions

Introduction

These terms of use govern your use of our website; by using our website, you agree to these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website.

Our website uses cookies. By using our website and agreeing to these terms of use, you consent to our use of cookies in accordance with the terms of our [privacy policy / cookies policy]

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website.

You must not:

(a) republish material from this website (including republication on another website);

(b) sell, rent or sub-license material from the website;

(c) show any material from the website in public;

(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;

(e) edit or otherwise modify any material on the website; or

(f) redistribute material from this website – except for content specifically and expressly made available for redistribution (such as our newsletter).

Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spy ware, computer virus, Trojan horse, worm, keystroke logger, root kit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website to transmit or send unsolicited commercial communications.

You must not use our website for any purposes related to marketing without our express written consent.

Restricted access

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

User content

In these terms of use, “your content” means material (including, without limitation, text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.

You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your content in any existing or future media. You also grant to us the right to sub-license these rights and the right to bring an action for infringement of these rights.

You warrant and represent that your content will comply with these terms of use.

Your content must not be illegal or unlawful, must not infringe any third party’s legal rights and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).

You must not submit any content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.

Notwithstanding our rights under these terms of use in relation to your content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our website.

Limited warranties

We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use[, or arising out of any claim that you have breached any provision of these terms of use].

Breaches of these terms of use

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Breaches of these terms of use

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

Email and Newsletter Terms & Conditions

Confidentiality & Disclaimer

“This e-mail transmission, including the attachments (hereinafter collectively referred to as this “e-mail”) contains information that is confidential and subject to legal privilege intended only for use by the individual or entity to which it is originally addressed.

Access by anyone else is unauthorised.

If you are not the intended recipient or a person responsible for delivering this e-mail to the intended recipient, be advised that you have received this e-mail in error and you must delete this e-mail in its entirety immediately.

Any unauthorised disclosure, dissemination, reliance, use, interception, alteration, tampering or any other form of corruption of this e-mail or any part hereof is strictly forbidden.

E-mails cannot be guaranteed to be secure or free of errors or viruses.

As such, we advise you to carry out your own virus checks, as neither this entity nor the transmitter accept any liability whatsoever, arising from this e-mail or for any consequence of its use or storage.

No stated, tacit or implied view, opinion, advice or position of the transmitter necessarily represents that of this entity.

If verification of this e-mail is required, please request a hard-copy version on an official letterhead of this entity.

Copyright in this e-mail is and remains vested in this entity and/or in the transmitter.

This entity fully reserves the right, without notice, to monitor outgoing and incoming e-mail and other transmissions or communications on, in, through or by means of its e-mail and telecommunications systems.